Benefit Brow Experience at Sephora Indonesia

(Just a continuation from my previous post, but you don't need to read that first to read this) 

After paying for my purchase, I saw Benefit's principal from Singapore was visiting the counter along with some Ladies for Benefit Indonesia, and a BA who was doing someone's eyebrow. I asked the ladies some question and she prompted me to get my eyebrow waxed. Benefit has promotion in Sephora that if we purchased any Benefit product for Rp 750.000, we can get free eyebrow wax service.

I told the ladies I wasn't sure about the waxing but I would love to do the eyebrow mapping. So I waited until the lovely Benefit BA mba Indri done with another customer to get my turn.

Brow mapping is basically knowing the exact location of where is the start, highest point (arch), and the end of your eyebrow. My biggest pet peeve when doing eyebrow is sometimes the right and left are not similarly drawn. I tend to draw more pointy brow on my left, idk why.

You can get your eyebrow mapping at Benefit for free, just come to any Benefit Brow Bar in Sephora. You can also just pay "ala carte" for the wax service. Here's the menu.

 

Here are some of the equipments for face waxing

The wax

Super cute Benefit Beauty Box

  Benefit Brow Kit

Benefit BA mba Indri doing other customer's eyebrow

After the BA finished doing other customer's eyebrows, now it's my turn. I told her that my biggest concern is that sometimes when I draw my eyebrow they're not symmetrical to each other. She then measure my eyebrown using this brow ruler, which I really want to buy but they don't sell it (I'll just use measuring ruler then) and start telling me where should I draw my eyebrow. Here's the tool she used.

pic credit

After that she used Benefit Brow Zings Brow Shaping Kit (Rp 447.000) to fill in the eyebrow.

And finished with High Brow Glow pencil (Rp 350.000) to highlight the brow bone and the area above the brow.

and resulted in make up artist-quality beautifully shaped eyebrow :)

Thank you mba Indri (Benefit BA) and mba Indah from Benefit HQ for the talk and the experience.

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here's a little more about brow mapping

 pic credit

1. The start of your eyebrow should be in the same line with the side of your nose bone.

2. The arch of your eyebrow should be horizontally lined with the outer side of your nose and your pupil (ruler should passed by the middle of the pupil) 

3. The end of your eyebrow should be horizontally lined with the outer side of your nose and your eyes' outer corner.

pic credits to Sunshine Kelly

Lipstick Exchange at Sephora Jakarta

A few weeks ago I bought this Sephora Outrageous Rouge Extreme Liquid Lipstick (Rp 233.000) because I ran out of my everyday Max Factor Lipfinity Liquid Lipstick (Rp 115.000). I bought the Sephora ORELL on a whim, tested on my hand and paid for it.

 pic credits to Huda Beauty

When I got home, opened the packaged and tried it on my lips, ohhh it was waaaaay sticky for my liking. I thought it would have the same texture as Max Factor LLL or Stila Stay All Day Liquid Lipstick (Rp 300.000) that dries matte and feels very light on the lips. Apparently NO. Nothing like that. I decided I might as well return it because I know I'm not going to use it.

So the day after I went back to Sephora to return it. After few questions and such, the BA told me that they regretfully cannot accept the return because the plastic sealed packaging has been opened. I wasn't sure about their exchange policy here in Indonesia, because in other Sephora like US and Canada, you can exchange the product even though it has been opened. I thought they have the same exchange policy.

So I went home and tweet @SephoraID and ask them for their CS email. Below was their reply:

I did kinda wonder why they use gmail address instead of those sephora.co.id or whatever webmail that they have but nevertheless I email them asking for refund policy and such, and here was their reply.

So few days after I received the email I went back and showed them the email & the receipt. At first I talked to the kind BA named Steven who said that all is well and I can just choose whichever product to replace it and if the product I chose is more expensive then I'll just pay the remaining. I went ahead and grab another product then back to the cashier to pay for it.

Another shop assistant greeted me (not Steven), he may be a store supervisor for all I know, and he asked for my receipt and email. After saw the receipt he said that the exchange can only be done within 14 days after the purchased. I answered that I know that, but I also waited for the Sephora to reply my email. Then he tried to check the email's legality. He questioned why the email was sent from gmail address while Sephora Indonesia's email address was xxx @ sephora.co.id

I showed him the twitter reply where I got the email. Then he had the audacity to said that the twitter account was not Sephora Indonesia's official twitter account and I might have been communicating with fake account. He even said ".... because there are lots of fake account, even haters... etc etc". I prompt him to check the @SephoraID twitter timeline/feed. If it's a fake account, that twitter won't be able to post from @SephoraIDN instagram account, right? He even insisted that Sephora Indonesia's twitter account is @SephoraIDN. He even said that "I can call the office and make sure....blabla...". I showed him search on twitter for @SephoraIDN which resulted in NO ACCOUNT found.

I asked him to go call the office because I'm pretty sure that it is the official account and it wasn't fake/doppengangger account that emailed me. So he went for 5-10 minutes and came back and told me that he had confirmed to the office that that email is indeed from Sephora and Sephora twitter account is indeed @SephoraID, while the instagram is @SephoraIDN, and I can exchange the product this time.

In the end I was able to exchange the product, so thanks to Sephora Indonesia for that. I just wanna share the story, that's all. Thanks also to the nice BA girls at the cashier :)

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Hotel di Singapura dengan Toilet Spray / Bidet Spray / Shower WC

English version of this post

Untuk orang Indonesia yang kerap mengunjungi hotel tanpa Toilet Spray / Bidet Spray / Shower WC / Nozzle Spray mungkin bisa menimbulkan rasa kurang nyaman, karena harus menyiapkan tisu basah/botol air untuk menjaga kebersihan. Sebenarnya tidak perlu khawatir karena ternyata banyak juga kok hotel di Singapura yang mempunyai bidet spray seperti layaknya kita temukan di Indonesia. Berikut daftarnya:

(In no particular order)

1. Amaris Hotel Bugis

2. Grand Hyatt Singapore

 

 Hotel ini menyediakan mushalla khusus untuk pengunjungnya. Jika ingin menggunakan mushalla, bisa minta diantar oleh bell boy/petugas hotel ke mushalla.

3. Royal Plaza on Scotts

This hotel provides surau/mushalla, halal restaurants, praying mats & praying direction. Hotel ini menyediakan mushalla yang bisa digunakan oleh siapa saja. Restoran halal & tiap kamar terdapat arah kiblat. Jika tamu membutuhkan sajadah, bisa menghubungi room service untuk minta diantar ke kamar.

4. Holiday Inn Express Orchard

5. Holiday Inn Express Clarke Quay

6. Hotel Fort Canning

 

7. Ascott Raffles Place

 

8. Park Regis Singapore

9. Nostalgia Hotel

 

10. Llyod's Inn

11. Ramada at Zhongsan Park

12. Days Hotel at Zhongsan Park

13. Santa Grand Hotel East Coast

14. Santa Grand Hotel Little India

15. The Ardeness Hotel

16. The Seacare Hotel

17. Jen Orchardgateway Hotel 
(attachment on toilet/not in the form of shower/spray/nozzle)

18. One Farrer Hotel & Spa 
(attachment on toilet/not in the form of shower)

19. Studio M Hotel

pic credit

20. Dorsett Singapore 
(Disable rooms only)

21. Rendezvous Hotel

22. YWCA Fort Canning Hotel (Some rooms don't - please ask)

23. Marina Mandarin Hotel 
(older rooms has bidet toilet, not spray/shower nozzle)

24. Oasia Hotel Novena 
(Oasis Club Suite & disable/wheelchair rooms)

25. Re! Hotel 
(please check as only available in limited # of rooms)

26. Quincy Hotel by Far East Hospitality

27. Capella Hotel Singapore

28. Innotel Hotel

Kami merangkum informasi setepat mungkin pada saat blog ini ditulis. Jika menginap di hotel dengan fasilitas bidet adalah mandatori, kami sarankan untuk mengkonfirmasi ulang dengan hotelnya.

Terima kasih sudah mampir dan membaca tulisan ini. Kami harap bisa membantu teman-teman semua, jika ada pertanyaan silahkan tuliskan di kolom komen di bawah :)

Salam,
Syifa

Do NOT copy/reproduce the post without permission. I did the research myself so please be considerate and respectful.

Photos credit are from here unless stated otherwise.









Bidet spray singapore, bidet singapore